Is Your Demo Where Good Deals Go to Die?
- Kevin Donville
- Jun 20
- 2 min read
Updated: Sep 8

You’ve got good leads.
You're qualifying deals the right way.
So why did this quarter's numbers come up short?
Before you blame pricing, competition, or procurement… take a hard look at your product demo.
If the customer isn’t leaning in with excitement by the end of your presentation, you’re not just missing a close, you’re missing the moment.
The Top 5 Reasons Your Demo Isn't Working
1. It Doesn’t Tell the Customer’s Story
If your customer is a bank, are you showing them a demo that uses a retail site? Your team walks through a generic demo environment with a generic script. But the customer’s sitting there wondering, “What does this have to do with us?”
If your language, examples, and flow aren’t tailored to their industry terms, workflows and vocabulary, you’ve lost them before you’ve even started.
2. It Doesn’t Focus on Their Problem
You might be showing cool stuff… but are you showing how it fixes their pain?
Customers don’t buy platforms—they buy outcomes. If your demo doesn’t make the connection between their problem and your solution painfully obvious, they’ll assume you don’t understand what they need.
Don't make them do the math. Spell it out for them.
3. It’s Boring
Sorry, but it is.
If you're bored listening to the demo, imagine how bored the customer is...
If the presenter is delivering the demo with all the pizazz and fan-fare of a tax audit delivered by your 6th grade math teacher, your buyer isn't focused on the value of your tool, they're focused on the clock thinking, "How much longer is this?"
4. Feature-Function Hell
“We have X. We also support Y. Let me show you Z.”
Okay... but so what?
If you’re not explaining why a feature matters, how it drives real results, and why yours is different, you’re just giving a guided tour of a product brochure.
They don't know your solution. Talk about why it matters, not just what it does.
5. It’s Too Long and Overly Technical
Enterprise buyers don’t want a dissertation, a math class, or a programming primer.
They want clarity. Simplicity. Impact.
When demos go deep into configuration, you overwhelm rather than convince. Unless you're presenting to a tech team who's responsible for supporting your solution, you're focusing on stuff the audience probably doesn't understand and cares very little about. In short: Keep It Simple Stupid.
Time to Get Real About Your Demo
You don’t need a new product. You probably don’t even need more pipeline.
You just need to deliver the product you already have in a way that’s customer-centric, emotionally engaging, and laser-focused on value.
Think About It: If your demo doesn’t get your prospect excited about buying… then WHY ARE YOU DOING ONE?
It’s not too late to overhaul your approach. A few strategic changes could dramatically improve your win rate.
You can make changes to what you're doing today, or, you can make excuses for why you missed your number next quarter. Your choice. Need Help Transforming Your Demo? We have programs design to help organizations quickly take their demos from bland to grand. Let's have a conversation and get you on the path to demos that drive deals and deliver revenue.




Comments